Scope of Knowledge
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Graphic Design / Desktop Publishing
Web Site Design & Coding
Flash Animation & Website Authoring
Illustration / Painting
Internet Research
Project Management |
Data Management and Analysis
Non-Profit Fundraising
Non-Profit Internet Advancement
Direct Response Marketing
Financial Analysis and Administration
Business and Retail Management |
Software, Systems & Program Language Knowledge
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Adobe Illustrator
Adobe PhotoShop
FTP - Fetch & Cute
Fundmaster* |
HTML
JavaScript
Microsoft PowerPoint
Macromedia Fireworks |
Macromedia Flash
Microsoft Access
Microsoft Excel
Microsoft Word |
Microsoft Publisher
PHP
Raiser's Edge* |
| * Nonprofit fundraising database |
Employment History & Accomplishments
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| 8/00-present |
Online Design Inc., Campbell, CA |
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Web designer; responsibilities include graphic design and layout, coding and scripting, flash animation
and authoring, and e-commerce interface.
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| 11/97-8/00 |
Nonprofit Consultant / Web Designer, Sunnyvale, CA |
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Clients include: Planned Parenthood Golden Gate, San Francisco National Maritime Museum, Stern Grove Music Festival,
Flying Hands Massage and Kingdom Historical Trust Inc.
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| 09/94-01/00 |
Planned Parenthood Golden Gate, San Mateo, CA |
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4/99-1/00
4/98-4/99
4/97-4/98
9/94-4/97 |
Director, Development Information Systems
Development Analyst / Database Administrator
Support Systems Manager
Development Assistant |
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Throughout a five year career of increasing responsibility, primary duties included administration of
constituent database, management of all direct response marketing (direct mail and telemarketing), internet
exposure & fundraising, graphic design & production, department software training, IS support, and
department financial management.
Key accomplishments:
- Maintained my sanity and smooth department operations throughout several database conversions
during a 5-year period. Paramount was a three-agency merger that demanded conversion and combination of
three separate constituency databases during a year with increased fundraising goals.
- Developed and implemented monthly cash and income reconciliation procedures for Finance and Development
Departments.
- Created and administered constituent coding system that allows for detailed and effective constituent
management of 45,000+ constituents.
- Increased effectiveness of spring telemarketing campaign through data analysis, constituency
segmentation and direct management. Over a two year period increased response nearly 20% and reduced cost
per dollar raised 5%.
- Streamlined rating and uploading of semi-annual prospect data received from national office and
developed targeted approach for converting national donors to local affiliate. Over two year period,
increased response rate of these prospects by 31% and average gift by 4%.
- Managed department expense ($800,000) and income ($5,000,000) budgets.
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| 8/86-9/94 |
DHL Airways, Inc., Redwood City, CA |
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8/89-9/94
8/86-8/89 |
Administrative Assistant to the Director of Security
Distribution Coordinator |
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Provided senior level administrative support for Director of
Security and three Area Managers. Responsible for copy & design for Corporate Loss Control Manuals,
departmental presentations and other forms design.
Key accomplishments:
- Administered and monitored a variety of safety programs, including monthly OSHA required meetings.
Tracking and report structure developed for this increased compliance by over 20%.
- Restructured auto subrogation program, developed computer tracking system and aggressive follow-up that
resulted in an increase to dollars collected of 43%.
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